Refund policy

Refund & Return Policy

(Last Updated: 09/21/2025)

At Yurtel Parts, customer satisfaction is important. Please review our return and refund terms below.

1. Returns

  • We accept returns within 30 days of purchase.

  • Items must be unused, unopened, and in original Samsung Service Pack packaging.

  • Buyer is responsible for return shipping costs unless the product is defective or we shipped the wrong item.

2. Non-Returnable Items

  • Installed, damaged, or altered LCDs and spare parts.

  • Items without original packaging.

  • Clearance or final sale items.

3. Refunds

  • Once we receive and inspect your return, we will notify you by email.

  • If approved, your refund will be processed back to your original payment method.

  • Refunds may take 5–10 business days depending on your bank/payment provider.

4. Exchanges

  • We replace items only if they are defective or damaged upon receipt.

  • Contact support within 7 days of delivery to request an exchange.

5. Contact

To initiate a return or refund:
Email: info@yurtelparts.com
Phone: +1 786 685 5707
Address: 8089 Tumblestone Ct, Unit 626, Delray Beach, FL 33446, USA