Refund policy
Refund & Return Policy
(Last Updated: 09/21/2025)
At Yurtel Parts, customer satisfaction is important. Please review our return and refund terms below.
1. Returns
-
We accept returns within 30 days of purchase.
-
Items must be unused, unopened, and in original Samsung Service Pack packaging.
-
Buyer is responsible for return shipping costs unless the product is defective or we shipped the wrong item.
2. Non-Returnable Items
-
Installed, damaged, or altered LCDs and spare parts.
-
Items without original packaging.
-
Clearance or final sale items.
3. Refunds
-
Once we receive and inspect your return, we will notify you by email.
-
If approved, your refund will be processed back to your original payment method.
-
Refunds may take 5–10 business days depending on your bank/payment provider.
4. Exchanges
-
We replace items only if they are defective or damaged upon receipt.
-
Contact support within 7 days of delivery to request an exchange.
5. Contact
To initiate a return or refund:
Email: info@yurtelparts.com
Phone: +1 786 685 5707
Address: 8089 Tumblestone Ct, Unit 626, Delray Beach, FL 33446, USA